Cancellation Policy
1. Initiating a Cancellation:
To cancel your enrollment in an Escape Academy course, please follow these steps:
Submit a Cancellation Request:Email your request to our support team at support@escapeacademy.in Include your full name, email address used for purchase, and the course you wish to cancel.
2. Refund Eligibility:
ESCAPE ACADEMY offers digital products, which are intangible goods delivered via electronic means. As such, they are exempt from being returned or exchanged. Email your request to escapeacademyhelp@gmail.com within 7 days of purchase If you suspect a fradualent payment.
After 1 Day but Before Course Commencement:Eligible for a 50% refund. Submit your cancellation request before the course starts.
After Course Commencement:No refund available. We encourage you to continue with the course to gain the full benefits.
3. Exceptional Circumstances:
If you experience a significant life event that prevents you from continuing with the course, contact us at support@escapeacademy.in . Each case will be reviewed individually.
4. Duplicate or Unfamiliar Charges:
For duplicate or unfamiliar charges, email support@escapeacademy.in. These will be refunded without any inquiry if reported within 1 day.
5. Contact Us:
For any questions or assistance with the cancellation process, please contact our support team at support@escapeacademy.in.